Privacy Policy

This Privacy Policy explains how Duvee Technologies Private Limited ("Duvee", "we", "us" or "our") collects, uses, shares and protects personal data when you visit www.duveetech.com (the "Website"), contact us, request a demo, apply for a job, or otherwise interact with us in connection with our services and our product, Belong.

We process personal data in accordance with the Digital Personal Data Protection Act, 2023 (the "DPDP Act"), the Information Technology Act, 2000 and the rules made under them, and other laws that apply to us. By using the Website or submitting your information to us, you acknowledge that you have read this Privacy Policy. Where we rely on your consent, we will ask for it clearly and you may withdraw it at any time.

Contents

1. Scope of this policy
2. Personal data we collect
3. How we use your personal data
4. Legal basis for processing
5. How we share personal data
6. Cookies and similar technologies
7. Personal data processed through Belong
8. Where your data is stored
9. How long we keep your data
10. How we protect your data
11. Your rights
12. Children's data
13. Third-party websites and services
14. Changes to this policy
15. Contact us and grievance redressal

1. Scope of this policy

This policy applies to personal data we collect through the Website, through our forms, email, phone and WhatsApp communications, and during recruitment and business development. It does not apply to third-party websites or services that we link to, which are governed by their own privacy policies.

When an organisation uses Belong to manage its workforce, the processing of its employees' data is described in Section 7.

2. Personal data we collect

2.1 Information you give us

When you…	We collect
Contact us through the Website	Name, email address, mobile number, the service you are interested in and your message.
Request a Belong demo	Name, email address, phone number, company name, team size, preferred date and time, and any notes you add.
Share your email for updates or a callback	Email address and the form you used.
Apply for a role	Name, email address, phone number, the position applied for, experience, current location, portfolio or profile links, cover note, your resume and any other information it contains.
Email, call or message us on WhatsApp	Your contact details and the content of your communication.

Please do not send us sensitive information, such as government identity numbers, financial account details or health information, through the Website forms or in your resume unless we specifically request it.

2.2 Information collected automatically

• Device and usage data: IP address, browser type, device information, pages visited, referring pages and the date and time of your visit.
• Cookie preferences: your choice on our cookie banner, stored in your browser so that we do not ask you again.
• Security data: information used to protect our forms from spam and abuse, such as responses to our verification challenge.

2.3 Information from third parties

We may receive business contact information from referrals, recruitment platforms, events and publicly available professional sources. We handle that information in line with this policy.

3. How we use your personal data

• To respond to your enquiries and provide the information or services you request.
• To schedule and conduct product demos and follow up on them.
• To assess job applications, communicate with candidates and run our hiring process.
• To send service-related communications and, where you have agreed, information about our services and Belong.
• To measure the effectiveness of our advertising and improve our Website and marketing.
• To keep the Website, our systems and our users secure, and to prevent spam, fraud and misuse.
• To comply with legal obligations and to establish, exercise or defend legal claims.

We do not sell your personal data.

4. Legal basis for processing

We process personal data on the basis of:

• Consent – for example, when you submit a form, apply for a job or accept optional cookies. You may withdraw consent at any time, and withdrawal does not affect processing carried out before it.
• Legitimate uses permitted by law – for example, where you voluntarily provide data for a specific purpose, or where processing is required to comply with law, a court order or for the prevention of fraud.

5. How we share personal data

We share personal data only as needed for the purposes described in this policy:

• Service providers who host the Website, deliver our email, store data and support our operations. They process data only on our instructions and under contractual confidentiality and security obligations.
• Advertising and analytics partners, such as Meta Platforms. When you submit certain forms, we send Meta an event that may include your email address and phone number in a hashed (encrypted, non-readable) form, together with your IP address and browser details, so that we can measure our advertising. Optional advertising and analytics cookies are used only in line with your cookie choices.
• Professional advisers, such as lawyers, auditors and accountants, where necessary.
• Authorities, where we are required to do so by law or to protect our rights, our users or the public.
• Business transfers, in connection with a merger, acquisition, financing or sale of all or part of our business, subject to equivalent protection of your data.

6. Cookies and similar technologies

We use cookies and similar technologies that are necessary for the Website to function, and, with your consent, optional cookies for analytics and advertising. You can accept all cookies, allow only necessary cookies or decline through our cookie banner, and you can also control cookies through your browser settings. For details, please read our Cookie Policy.

7. Personal data processed through Belong

Belong is a workforce management platform used by organisations to manage employee records, onboarding, contracts, leave and related HR activities. When an organisation uses Belong:

• The organisation decides what employee data is collected and why, and is responsible for that processing (the "Data Fiduciary").
• Duvee processes that data on the organisation's behalf and under its instructions, in accordance with our agreement with the organisation and applicable law.
• Employees who wish to access, correct or erase data held in Belong should contact their employer first. We will support the employer in responding to such requests.

Where Duvee itself decides how Belong data is used, for example to secure the platform or maintain user accounts, we act as Data Fiduciary for that limited processing, and this policy applies.

8. Where your data is stored

Your data is stored on servers operated by us or our service providers. Some providers may store or process data outside India. Where this happens, we transfer data only as permitted under the DPDP Act and take reasonable steps to ensure it remains protected.

9. How long we keep your data

We keep personal data only as long as it is needed for the purpose for which it was collected, or as required by law. In general:

• Enquiries and demo requests: for up to 24 months after our last interaction, unless a business relationship follows.
• Job applications: for up to 12 months after the hiring decision, so that we may consider you for future roles. If you are hired, your data becomes part of your employment records.
• Records we must retain by law, such as tax, accounting or legal records, are kept for the period the law requires.

When data is no longer needed, we delete or anonymise it securely.

10. How we protect your data

We use reasonable technical and organisational security measures, including encrypted connections (HTTPS), access controls, restricted access on a need-to-know basis and protection of our forms against automated abuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. If a personal data breach occurs, we will notify affected individuals and the Data Protection Board of India as required by law.

11. Your rights

Subject to applicable law, you have the right to:

• Access a summary of the personal data we process about you and the processing activities involved.
• Correct, complete or update inaccurate or incomplete personal data.
• Erase personal data that is no longer needed, unless we must keep it by law.
• Withdraw consent at any time, as easily as you gave it.
• Grievance redressal – raise a complaint with us about how your data is handled.
• Nominate another person to exercise your rights in the event of your death or incapacity.

To unsubscribe from marketing emails, use the unsubscribe link in the email or write to us. To exercise any other right, email us at info@duveetech.com. We may need to verify your identity before acting on your request, and we will respond within the time required by applicable law.

If you are not satisfied with our response, you may file a complaint with the Data Protection Board of India.

12. Children's data

The Website and our services are intended for adults and businesses. We do not knowingly collect personal data from children under 18 years of age. If you believe a child has provided us with personal data, please contact us and we will delete it.

13. Third-party websites and services

The Website may link to third-party websites and services, such as WhatsApp, LinkedIn and other social media platforms. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

14. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. If we make significant changes, we will notify you through the Website or by other appropriate means.

15. Contact us and grievance redressal

For questions about this policy, to exercise your rights or to raise a grievance, please contact our Grievance Officer:

Grievance Officer
Duvee Technologies Private Limited
33/15, Second Floor, Eldams Road,
Bhaskarapuram, Alwarpet,
Chennai, Tamil Nadu 600018, India
Email: info@duveetech.com

We will acknowledge your grievance promptly and work to resolve it within the time required by applicable law.